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| Recognition |
| August 15, 2007 |
Vangent ranks #48 on Government Executive’s Top 100 Civilian Contractors; #129 overall on the list of Top 200 Contractors. |
| July 2, 2007 |
Vangent’s FAFSA4caster online tool, developed on behalf of the U.S. Department of Education, ranks #37 on Time magazine’s “50 Best Websites 2007.” |
| May 14, 2007 |
Vangent ranks #1 overall among IT Services contractors and #39 on Washington Technology’s Top 100 Federal Prime Contractors list. |
| April 23, 2007 |
Vangent ranks #15 on Federal Times’ special report “Top 100 Professional Services Contractors”. |
| April 17, 2007 |
Gartner, Inc. names Vangent among the Top 23 Major North American Outsourcing Provider in its annual CRM Vendor Guide for 2007. |
| May 15, 2006 |
Vangent continues to climb up the ranks on Washington Technology's Top 100 Federal Prime Contractors list. Vangent moves up two spots to #36. Vangent is also listed #11 among the top civilian contractors, and #2 among the top IT Services contractors. |
| Sept. 5, 2005 |
Vangent ranks at #43 on Federal Computer Week's "Top 50 GSA Schedule 70 Contractors," which lists the top buyers of information technology products and services based on fiscal year 2004 spending. |
| May 9, 2005 |
Vangent continues to rise to #38 on Washington Technology’s Top 100 Federal Prime Contractors list. Vangent also ranks #2 among top IT Services contractors. |
| May 4, 2005 |
Vangent named as one of the top information technology contractors in the federal market, ranking #64 on the INPUT Federal IT 150 contractors list, up from #86 in 2004. |
| September 20, 2004 |
Vangent ranked #86 on the Top 100 GSA Schedule 70 contractors in Federal Computer Week’s Top 2004 issue. The 6th annual issue highlights top vendors in the areas of systems integration, GSA schedule contracts and small business, among others. |
| August 2004 |
Vangent ranked on three lists of Government Executive's Top 200 Federal Contractors issue:
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| May 10 , 2004 |
Vangent ranked an impressive No. 44 on Washington Technology's 11th Annual "Top 100" list of federal prime contractors, a jump from No. 60 in 2003. |
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| Awards |
| March 2008 |
Vangent receives top-10 rankings in the Ethisphere Institute’s Government Contractor Ethics 2008 Rankings for Ethics Training & Communications Programs and Private Company Ethics Programs categories. Vangent also earned a ranking in the Best Ethics Programs Overall category. |
| September 27, 2007 |
Vangent and the London Borough of Southwark received “Best Outsourcing Partnership” from the European Call Centre Awards, recognizing the achievements that have been created within a joint working environment. |
| June 29, 2007 |
Vangent and The London Borough of Southwark received the "Best Service Improvement Award" from London Connects. The award recognises the achievements of the organisations’ Customer Service Centre (CSC) programme and the exceptional contributions it has made in delivering services of superior quality to the residents, businesses and customers of the Council. |
| June 13, 2007 |
Vangent won multiple awards at the Contact Center World Awards Americas Regional Conference for its management and operation of the Medicare Beneficiary Contact Center program. Awards included:
- 2007 Americas Region Bronze Medal for Best Contact Center (250+ Agents)
- 2007 Americas Region "Highly Commended Award Winner" for Best Customer Service
- 2007 Americas Region "Highly Commended Award Winner" for Best Technology Innovation
- 2007 Americas Region "Highly Commended Award Winner" for Best Contact Center Leader
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| June 11, 2007 |
Vangent received AT&T’s “Outstanding Supplier Award” for assisting AT&T in delivering outstanding service to its customers in 2007. Vangent was recognized for its contributions in the Customer Service category. |
| April 26, 2007 |
Vangent was awarded “Best Project–Delivering Efficiency” for its Southwark program at the 2007 Government Computing Awards for Innovation. The restructuring of its customer services front office in the London Borough of Southwark created tremendous efficiency savings by IT enablement. The award recognizes projects, individuals or organizations for their use of technology in delivering and transforming public services. |
| January 17, 2007 |
Vangent and their client, Bank of America, received the American Society for Training & Development (ASTD) 2006 Excellence in Practice award for their Improving New Hire Performance through Blended Learning entry. The practice was recognized in two categories: Organizational Learning and Workplace Learning & Development. |
| December 20, 2006 |
The National Committee of Employer Support of the Guard and Reserve (ESGR) awarded the “Patriot Award” to Vangent in recognition of patriotic employers who contribute to national security and protecting the liberty and freedom by supporting employee participation in America’s National Guard and Reserve Force. |
| June 28, 2006 |
Vangent ’s UK customer, the Southwark Council, was awarded the “highly commended” runner-up position in the London Connects Best Customer Service Award for the Customer Services Centre programme. Vangent designed, implemented and operates the Southwark Council Customer Service Centre. Southwark's award highlighted the strong partnership with Vangent, the impressive speed of delivery and the transformation of the customers' experience evidenced by an independent assessment performed by an independent third party. |
| May 2006 |
Vangent was selected to receive the Top Employer Award from the Canadian Hearing Society (CHS), best representing a company that offers opportunities to individuals who are deaf, deafened or hard of hearing. Through a partnership with CHS, Vangent offered sign language courses to their employees and created a training manual specific to individuals. |
| March 7, 2006 |
Vangent accepted the 2006 Prometheus Award for "IT Service Provider of the Year" given by the Technology Association of Iowa. Vangent was recognized as one of Iowa's champions of progress in technological advancement for its innovative approach in gathering business intelligence through its suite of data warehousing solutions. |
| February 15, 2006 |
Vangent's National Data Warehouse program was recognized as a "Top 20" finalist at the 2006 Industry Advisory Council Excellence.Gov Awards. The program, which Vangent manages on behalf of the U.S. Department of Health and Human Services' Centers for Medicare & Medicaid Services, was recognized for its best practices in information sharing. |
| February 9, 2005 |
Vangent’s FAFSA on the Web program was awarded “Top 5 Winner” in the fifth annual Excellence.Gov Awards , held by the Industry Advisory Council’s eGovernment Shared Interest Group (eGov SIG). This year’s awards, which received over 80 nominations, recognized programs for demonstrating best practices in Federal eGovernment implementations, with a focus on successful adoption strategies. |
| June 10, 2004 |
Vangent was named “Innovator of the Year” during Witness Systems’ 2004 Customer User Conference on June 10, 2004. Vangent was recognized for the Customer Service Representative (CSR) home-based initiative under 1-800-MEDICARE. The 8th annual event recognizes customer innovation, and focuses on contact center, IP and back office workforce and performance optimization. |
| June 2, 2004 |
Vangent accepted two Pioneer Awards at the Annual Government Solutions Forum (formerly E-Gov) in Washington, D.C. June 2. Free Application for Federal Student Aid (FASFA) on the Web/PIN site and 1-800-Medicare Help Line were recognized for their innovative best practices, and ability to deliver essential eGovernment services to citizens, businesses, and other public sector organizations. |
| February 5, 2004 |
FAFSA on the Web/PIN Registration program was named “Top 25” Finalist in the 2004 Excellence.Gov Awards luncheon. The award’s theme was on governance models used in E-Government projects that cross organizational boundaries. Emphasis was placed on implemented projects with demonstrable governance and program results. |
| A partial list of additional industry awards includes: |
- E-Gov Pioneer Award, 2004
- American Society for Training and Development (ASTD) Excellence in Practice Award, 2003 for our New-Hire Curriculum for Call Center Agents in the category of Workplace Learning and Development
- Achieving Performance Excellence (APX) Award, 2003 for HR Management and Staffing & Recruiting
- Media and Methods Magazine Award, 2003 for NovaNET comprehensive courseware system
- eSchool Readers Choice Award, 2003 for Digital Learning SuccessMaker
- Technology & Learning Magazine Excellence Award, 2002 for KnowledgeBox Digital Media Application
- E-Gov Trail Blazer, 2002
- E-Gov Pioneer Award, 2001
- E-Gov Explorer Award, 2001
- Grace Hopper Government Technology Leadership Award, 2001
- 2001 American Customer Service Index (ACSI) ranking of 82, surpassed only by Amazon (84) and higher than E-Bay (80), Yahoo! (74), and E*Trade (66)
- eSchool Readers Choice Award, 2001 for the categories of Student Information, Back Office Functions, Curriculum Management
- Curriculum Administrator Top Choice Award, 2001 for Digital Learning SuccessMaker
- American Society for Training and Development (ASTD) Excellence in Practice Award, 2000 for Client Sales and Service Platform
- E-Gov Pioneer Award, 2000
- E-Gov Trail Blazer, 2000
- Federal Computer Week's "10 Sites to Watch," 2000
- Forum Corporation Award, 1999 for outstanding performance in the development of training materials for the HUD Office of Public and Indian Housing
- Brandon Hall Bronze Medal Award, 1999 for Multimedia and Internet Training Newsletters (Amdahl Computer-Based Training)
- Brandon Hall Gold Medal Award, 1998 for Multimedia and Internet Training Newsletter (Veterans Benefits Administration, Ratings Specialist Training and Performance Support System)
- Government Executive Magazine's Top 15 Best Federal Web Sites Award, 1998
- Industry Advisory Council's Government Award, 1998
- Lycos Top 5% Award, 1997
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For more information on Vangent's recognition and awards,
visit our Press Releases and In the News areas. For more information on our company, please send us an e-mail.
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