Press Releases

January 26, 2009

Vangent’s One Touch Gov Receives Prestigious Industry Awards

ARLINGTON, VA, January 26, 2009 – Vangent, Inc., a leading global provider of information management and strategic business process outsourcing solutions, today announced that its One Touch Gov solution developed in partnership with its customer, the London Borough of Southwark, received two more awards and further recognition for its outstanding One Touch Gov solution.

One Touch Gov, in partnership with London Borough of Southwark, offers a truly enhanced customer service experience when citizens contact their local council. The sophisticated solution offers a whole host of services beyond the citizen’s original purpose of call, as well as reducing the costs of service delivery. In one interaction, multiple services can be completed including council tax registration, application for housing and council tax benefits, school meals, children’s clothes, parking permits, library cards and electoral registration.

Vangent received the most sought after achievement in the UK Information Technology marketplace for the One Touch Gov solution. The Computing Award for the Public Sector Project was presented to Vangent commending its highly innovative use of IT to enhance the delivery of public sector services.

Global recognition for Vangent’s One Touch Gov solution has also been achieved. Vangent’s UK company, Vangent UK, is the first British company to be awarded the prestigious Adobe MAX award in the ‘Public Sector’ category. The award recognizes the best use of Adobe technology to create engaging experiences with innovative and exceptional software solutions. The awards attracted over 730 entries from some of the world’s largest and most innovative organizations, including runner-up NASA, many of whom presented to the judges in San Francisco.

One Touch Gov also been selected for Editor’s Choice case study for euPractice.eu; and the European Commission has commended the solution as one of the UK’s Flagships for Administrative Burden Reduction. One Touch Gov has been recognized as a project of outstanding quality and Vangent aims to demonstrate the solution to the European Community at the Ministerial eGovernment Conference in Malmo, Sweden later this year. To find out more please visit www.onetouchgov.co.uk

About Vangent, Inc. 
Vangent, Inc. is a global provider of consulting, systems integration, human capital management, and business process outsourcing services to the U.S. Federal and international governments, higher education institutions, and corporations.  Vangent’s 7,000 employees support clients including the Centers for Medicare & Medicaid Services, the U.S. Departments of Defense, Education, Health and Human Services, and Labor; and the U.S. Office of Personnel Management, as well as Fortune 500 companies.  Headquartered in Arlington, Virginia, the company has offices throughout the U.S. and in the U.K., Canada, Mexico, Venezuela, and Argentina.  For more information, visit www.vangent.com.

About Southwark Council
Southwark is one of the busiest and most demanding metropolitan authorities in the country. It is a borough of tremendous opportunity, situated as it is with its northern boundaries opposite the prosperity of the Cities of London and Westminster. But it also has all the challenges and interest of an inner city area; low incomes, high state dependency and complex social problems. Southwark is undergoing one of the most ambitious social and physical regeneration programme of any authority in the country, together with a wide range of initiatives aimed at improving educational standards, reducing crime and improving health, housing and the environment. The customer service centre handles around 200,000 contacts per month from residents with enquiries spanning over 200 individual Council services.

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