Event Schedule
September 7, 2010 - September 8, 2010 1105 Government - Enterprise Architecture Conference Walter E. Washington Convention Center This conference will focus on how enterprise architecture affects every agency management discipline – from strategic planning to program management, or peformance measurement to open government, and how current trends such as cloud computing, telework, and data consolidation fit in EA. Vangent's Simona Lovin will present a session titled "Internal Sell – Creating Buy-in from Business Leaders." Visit Vangent in the exhibit area. Vangent is proud to be a sponsor of this event. Event Link: http://events.1105govinfo.com/events/enterprise-architecture-conference-2010/home.aspxSeptember 13, 2010 - September 13, 2010 19th Annual Service Quality Conference Harrah's Vangent's James Gordon will present the session "Using Analytics to Improve the Customer Experience" with colleague Gregg Carman. This session will show how Vangent introduced analytics to its 4,000 CSR operation, and show how the company gained valuable insight into the 16 million calls it handles each year. Event Link: http://www.asq.org/conferences/service-quality/index.htmlSeptember 20, 2010 - September 20, 2010 AFCEA-Children's INN at NIH - Volunteer Supper NIH, Children's Inn The Children’s Inn at the National Institutes of Health is a residential "place like home" for sick children and their families. Children come from across the country and around the world to stay together with their families in The Inn’s healing environment while receiving groundbreaking medical treatments at the NIH, the world’s leading biomedical research center. While the NIH takes care of the child’s medical needs, The Inn tends to the child’s heart, soul and spirit. Each Sunday-Wednesday The Inn invites different groups and organizations to provide a group meal for all of the families to enjoy. These meals allow the families to relax, while alleviating the worries of transportation, grocery shopping, and provides opportunity for families to meet, mingle and interact with other families who also have a child facing a serious illness. Event Link: http://www.childrensinn.org/site/c.kkI1KiMXIvF/b.2001915/k.9D50/Home_Page_Content.htm | ||
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