Vangent provides end-to-end information and member interaction management solutions for both health plans and government healthcare programs. These solutions support multi-channel customer/member interaction and information dissemination, claims inquiries, congressional and media inquiries, and data warehousing and analysis to improve member services.

Our informis™ solutions combine extensive knowledge of CMS’ national Medicare program, unique member service models, and performance-based pricing accountability. Consisting of four componets—Marketing, Contact Management, Sales Management, and Operations—informis provides unparalleled customer service, build member loyalty, support your brand and establish a sustainable competitive edge. At the heart of informis is a framework of analytics and measurement, continually extracting actionable intelligence to fuel system optimization.

Explore our Health Management solutions further at the informis website.

For more information on our services and capabilities, please send us an e-mail.