Careers

United States Census 2010


Ready for a Vangent State of Mind
Vangent will be hiring employees to support the 2010 Census in these locations.

Click on a location name for more information about job opportunities:

Lawrence, KS Call Center
Phoenix, AZ Call Center
Phoenix, AZ Paper Data Capture Center
Sandy, UT Call Center


Please check this web site periodically for updates and more information about our open positions.


All job seekers must meet the following requirements:

  • Pass a security check that includes fingerprinting
  • Have at least a high school diploma or GED
  • Be legally able to work in the United States (two-year residency)
  • Sign a sworn statement to protect Census data
  • Pass a typing assessment test for some positions


Vangent is proud to serve on the team that is supporting Census 2010 by providing the people, process and operations for this historic event.


Lawrence, KS Call Center

Dates for Interviews and Hiring
Leadership interviews begin in the fall, 2009. Interviews for other positions begin in December and continue through March 2010.

Other Information
No relocation assistance is available.   

Positions Available
About 250 positions; most are temporary.

Click here to apply for these positions:

  • Customer Service Representative I (full- and part-time, first and second shift)
  • Customer Service Representative I, Bilingual-Spanish (part-time, first shift)
  • Workforce Management Analyst (full-time, first and second shift)

    Customer Service Representative I
    Entry level. Respond to questions from the general public, collect and enter Census form data via computer. Training provided.


    Workforce Management Analyst

    Actively recruiting now: Assign agent schedules for new and existing agents, create overtime schedules as necessary.




Phoenix, AZ Call Center

Dates for Interviews and Hiring
Leadership interviews begin in the fall, 2009. Interviews for other positions begin in December and continue through March 2010.

Other Information
No relocation assistance is available.   

Positions Available
About 250 positions; most positions are temporary.

Click here to apply for the following positions:
     Please refer to our step-by-step instructions for applying on-line.

  • Service Quality Assurance (SQA) Monitors--English (full- and part-time)
  • Service Quality Assurance (SQA) Monitors--Spanish (full- and part-time)
  • Customer Service Representative I--English (full- and part-time)
  • Customer Service Representative I--Spanish (full- and part-time)
  • Customer Service Representative II--English (full-time)
  • Customer Service Representative II--Spanish (full-time)   

 

Additional information about positions at this location is listed below:


    Customer Service Representative I
    Entry level. Respond to questions from the general public, collect and enter Census form data via computer. Training provided.

    Service Quality Assurance Monitor
    Oversee SQA programs, monitor site teams, assign workloads, compile data, trending reports and audits.


Phoenix, AZ Paper Data Capture Center

This Center will process 40% of the forms collected during the 2010 Census.

 

Information about Interviews and Hiring
We are no longer accepting applications for the PDCC. 

 

Thank you to all who have applied for our open positions.

 

If you have had an interview and have been fingerprinted, you will be contacted after your clearance is received, and when we are scheduling training classes for each particular department. 

 

The start date and training for most positions will be in February 2010.

 

If you wish to contact someone in HR to answer questions about your status, start date, or something else, please send an e-mail to the Human Resources team at:  HR_PDCC@vangent.com and someone will contact you shortly.



Sandy, UT Call Center

Dates for Interviews and Hiring
We are now interviewing for positions with start dates beginning in December and continuing through March 2010. For more information, call 801-432-5800 or email VangentHR.Sandy@vangent.com.

Other Information
No relocation assistance is available.   

Positions Available
About 1,200 positions; most are temporary.

Click here to apply for the following positions:
     Please refer to our step-by-step instructions for applying on-line.
   

  • Customer Service Representative I--Korean
  • Customer Service Representative I--Vietnamese
  • Customer Service Representative I--Spanish
  • Customer Service Representative I--Chinese
  • Customer Service Representative I--Russian
  • Customer Service Representative I
  • Customer Service Representative I--Spanish (Part-time)
  • Customer Service Representative I--Chinese (Part-time)
  • Customer Service Representative I--Vietnamese (Part-time)
  • Customer Service Representative I--Korean (Part-time)
  • Customer Service Representative I--Russian (Part-time)
  • Customer Service Representative I--English (Part-time, first shift)
  • Customer Service Representative I--English (Part-time, second shift)
  • Customer Service Representative II

Click here to apply for these positions:

  • Call Center Supervisor--Spanish

 

Additional information about each position is listed below:

 

 


    Call Center Supervisor
    Actively recruiting now -- Lead a team of customer service representatives and meet customer service levels and quality of work. Responsible for productivity and quality of assigned teams. Fluency in English, Chinese, Vietnamese, Spanish, Korean or Russian a plus.

    Customer Service Representative I
    Actively recruiting now: Entry level. Respond to questions from the general public, collect and enter Census form data via computer. Training provided.



   
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