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Recognition & Awards


September 27, 2007Vangent and the London Borough of Southwark received "Best Outsourcing Partnership" from the European Call Centre Awards, recognizing the achievements that have been created within a joint working environment.

August 15, 2007Vangent ranks #48 on Government Executive's Top 100 Civilian Contractors; #129 overall on the list of Top 200 Contractors.

July 2, 2007Vangent's FAFSA4caster online tool, developed on behalf of the U.S. Department of Education, ranks #37 on Time magazine's "50 Best Websites 2007."

June 29, 2007Vangent and The London Borough of Southwark received the "Best Service Improvement Award" from London Connects. The award recognizes the achievements of the organizations' Customer Service Centre (CSC) program and the exceptional contributions it has made in delivering services of superior quality to the residents, businesses, and customers of the Council.

June 13, 2007

Vangent won multiple awards at the Contact Center World Awards Americas Regional Conference for its management and operation of the Medicare Beneficiary Contact Center program.  Awards included:

 

2007 Americas Region Bronze Medal for Best Contact Center (250+ Agents)

2007 Americas Region "Highly Commended Award Winner" for Best Customer Service

2007 Americas Region "Highly Commended Award Winner" for Best Technology Innovation

2007 Americas Region "Highly Commended Award Winner" for Best Contact Center Leader


June 11, 2007Vangent received AT&T's "Outstanding Supplier Award" for assisting AT&T in delivering outstanding service to its customers in 2007. Vangent was recognized for its contributions in the Customer Service category.

May 14, 2007Vangent ranks #1 overall among IT Services contractors and #39 on Washington Technology's Top 100 Federal Prime Contractors list.

April 26, 2007Vangent was awarded "Best Project-Delivering Efficiency" for its Southwark program at the 2007 Government Computing Awards for Innovation. The restructuring of its customer services front office in the London Borough of Southwark created tremendous efficiency savings by IT enablement. The award recognizes projects, individuals, or organizations for their use of technology in delivering and transforming public services.

April 23, 2007Vangent ranks #15 on Federal Times' special report "Top 100 Professional Services Contractors."

April 17, 2007Gartner, Inc. names Vangent among the Top 23 Major North American Outsourcing Providers in its annual CRM Vendor Guide for 2007.

January 17, 2007Vangent and their client, Bank of America, received the American Society for Training & Development (ASTD) 2006 Excellence in Practice award for their Improving New Hire Performance through Blended Learning entry. The practice was recognized in two categories: Organizational Learning and Workplace Learning & Development.

May 15, 2006Vangent continues to climb up the ranks on Washington Technology's Top 100 Federal Prime Contractors list. Vangent moves up two spots to #36. Vangent is also listed #11 among the top civilian contractors, and #2 among the top IT Services contractors.



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